One Time Setup at MyInvois Portal

Disclaimer: What you are going to read are based on the pre-production environment of MyInvois Portal, please understand that the actual Production version of MyInvois Portal might be different than what we show you because this material is made as of 24 July 2024. Thanks.

The reason why we wanted to create this document is to helping you to ease the one-time setup session at MyInvois Portal. In case you still hitting any error or problems on MyInvois Portal, you should contact LHDN Team via the available channels published at here: https://sdk.myinvois.hasil.gov.my/contacts/

Section 1: Setup your login at MyInvois Portal Pre-Production

• Please go to https://preprod.myinvois.hasil.gov.my
• After that, please enter your IC number and then click “Hantar”.
• Now, you can try to enter the password that you used at Production but I believe you will not be able to get thru. Thus, you will need to click “Lupa kata laluan”.
• Follow the on-screen instruction at the “Lupa kata laluan” process, ultimately you will be able to create new password for MyInvois Portal Pre-Production.
• Once you login to MyInvois Portal Pre-Production, you should see something like this, where you are on individual profile:
• If you are the director or Wakil Pengarah of your company, you may click the blue color Individu bar, and change it to your company profile.
• If you are not the director or Wakil Pengarah of your company, you will need your director login to this portal, and then get him or her to appoint you as Wakil Pengarah for your company. Without doing this step, you will not be able to continue the configuration. 
  • However, if in Production environment, you already a Wakil Pengarah or director, then it should not be a problem to you when you want to configure the settings at MyInvois Portal Production.
• After you selected your company profile, your portal will change the display like image below: Showing your company information. 
  
• Now we are at the final step of this section. What do you need to do is to move your mouse to the MyInvois menu, and then choose “preprod”. 

Section 2: Actual Playground at MyInvois Portal Pre-Production

At this point of time, you will be redirected to the actual playground of MyInvois Portal Pre-Production.

• Please complete the agreement steps.
• At the step that you need to update your address details, please make sure you manually select the country, the state and define the city manually. If you did not do that, you will not able to click the Save button.
• When everything is done correctly, you should be able to see the Home screen like this.
• By default, you are still on individual profile, when you click top-right icon, you should see image below. LHDN will not recognize your setting if you are on individual profile, thus you will need to click Switch Taxpayer menu to go to next step. 
• At the switch taxpayer screen, you should see something like below. Please choose your company name and then click Switch button. 

• Now, you should be on company profile. Click the top-right icon again, and you should see something like below. Please click the View Taxpayer Profile that comes with your company name. 
• At the Taxpayer Profile screen, please scroll down until you see Representatives section. If your permission granted by your director to you are done correctly, you should see image below, which you can see Intermediaries tab, Add Intermediary button, etc. 
• If you do not have permission given by your director, you will see something like this. Do not worry because this is something your director can fix by using his or her login. 
• Assume that you able to see the Add Intermediary button, please click it now and we will share the details at the last section. 
  

Section 3: Final destination

If you are using ABSS or Financio products, please make sure you put in the correct information at the steps below.

• At the Add Intermediary screen, please make sure you enter the information below. After that, please click the search button. You should be able to see the status is Active and Continue button is enabled. Please click the Continue button.
   
  • TIN = C10285856100
  • BRN = 199701030091
  • Name = Century Software (Malaysia) Sdn Bhd
    
    
    
• At the next screen, please set 10 years for the representation period, and then turn on all permissions items. After that, please click the Add Intermediary button. 
  
• Now, your Representatives section is updated with the added record just now. 

What’s Next?

• Complete the above settings at MyInvois Production: https://myinvois.hasil.gov.my
• Refer to our knowledgebase articles (or you might already know the how’s) and turn on LHDN E-Invoice on ABSS or Financio products.

If you need more information about our product details, please always feel free to contact our Channel Managers or salespersons at 1300 880 883.