General Functionality
- Purpose: Implements the latest IMDA Peppol Advanced Ordering requirements, covering Order Transactions, Order Changes, Order Cancellations, and Order Balance for Government (B2G) transactions via InvoiceNow.
- Availability: Exclusively for Singapore-based companies transacting with Government Agencies via Vendors@Gov / Peppol.
Setup Requirements
Business Profile (Control Panel > Business Profile):
- Vendor ID: Must be entered and approved at Vendors@Gov. Multiple Vendor IDs must be tagged to the same CorpPass Entity ID.
- Email: Required to send or receive E-Invoices from a Government Agency.
Contact Setup (Contacts > Create New):
- Peppol ID: Auto-populated when the UEN is Peppol-registered. Synced directly from the Peppol directory.
- Send & Receive InvoiceNow: Must be enabled per contact for E-Invoice exchange.
- Business Unit: Mandatory for Government Agency contacts. Selected from a predefined dropdown list.
-
Buyer Peppol ID Validation: Validated based on Government UEN entity types containing
GAorGB.
Order Response
- AB – Acknowledged: Automatically applied when a Sales Order is received.
- AP – Accepted: Applied when the user accepts the Sales Order in Financio.
- B2G: No Order Response is transmitted back to the buyer.
- B2B: Order Response status is displayed in the system under the InvoiceNow > Order Response tab.
Order Change
- Notification: Triggered when the buyer sends an Order Change request.
- Review: Available under the InvoiceNow > Order Change tab via the "View" hyperlink.
- Accept: Updates order detail lines with the requested changes and notifies the buyer.
- Reject (B2B only): Supplier may reject the change request; no changes applied to the order.
- Reject (B2G): Disabled. System prompts: "This order cannot be rejected in the system. For Government (B2G) orders, cancellation must be done by the issuing agency. Please contact the agency directly."
Order Cancellation
- Notification: Triggered when the buyer sends an Order Cancellation request.
- Review: Available under the InvoiceNow > Order Cancellation tab, including the cancellation reason note.
- Accept: Updates the cancellation status to Accepted and notifies the buyer.
- Auto-Void: The Sales Order is automatically voided once the cancellation is accepted.
Order Balance
- Purpose: Reflects the remaining outstanding order quantity for B2G orders with partial deliveries.
- Notification: Triggered when the buyer sends an Order Balance update.
- Access: Available via the Order Balance notification, or from the Sales Order via InvoiceNow > Order Balance tab > "View" hyperlink.
- Display: Shows Balance to Deliver per item line for follow-up shipment arrangement.
- Cross-reference: Three-dot options on the Order Balance screen display the corresponding Sales Order numbers.
E-Invoice Submission
-
Prerequisite: Sales Order status must be
AP – Acceptedbefore it can be converted to an Invoice. - Auto-update: Once the Government accepts the Sales Order, Financio automatically updates the status to Accepted.
- Conversion: Three-dot option > Copy To > Invoice.
- Status Tracking: Available under the InvoiceNow tab on the Invoice. Status is updated by the Buyer/Government.
Reference
For the full step-by-step user guide with screenshots, see: Advanced Ordering & Order Balance User Guide
For e-invoice field-level definitions, refer to the IMDA E-Invoice Submission Technical Guide on vendors.gov.sg.
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