Upgrading your Subscription Plan – Applicable to RHB Reflex Basic & Reflex Premium Plus (Malaysia)

Table of Content,

• How to upgrade from Essential to Premier plan?
• How to downgrade from Premier to Essential plan?

Introduction

RHB Reflex Premium or Premium Plus customers will have an option to upgrade to Financio Premier at only RM 30/month.

Why would I choose to upgrade?

RHB Reflex Premium Plus customers on Financio Essential who decide that they require more functionality/unlimited features (e.g unlimited invoice and purchase bills, priority support and more) during certain months can do so on-demand within the app.

Here's a simple explanation.

What happens after 1^st November 2021? - RHB Basic / Premium plan
If you are a new Financio customer on the RHB Basic / Premium plan (Without upgrading to Reflex Premium Plus).

• Complimentary 30-day Financio Premier trial
• You will have a choice to select either the Essential or Premier Package with an option of a Monthly or Annual plan.
• Please click here- How to Subscribe

What happens after 1^st November 2021? - Existing / New RHB Reflex Premium Plus

• RHB Reflex Premium Plus customers will be entitled to Financio Essentials by default.
• RM50 service fees per month to RHB.
• RHB Reflex Premium Plus customers have a choice, to upgrade to or downgrade from Financio Premier via Financio subscription centre at any time.
• RM30 per month upgrade fees to Financio Premier package

How can I upgrade my Essentials Plan to Premier under the Reflex Premium Plus plan?

You may upgrade your plan via the Financio subscription centre after 1^st November 2021 at RM30 per month.

Click on "Control Panel" and select subscription, then "subscription centre".

Click “Subscribe” to upgrade to Financio Premier.

Select your preferred billing cycle, key in your debit/credit card details and click "Pay Now".

How can I downgrade my Premier Plan to Essential under the Reflex Premium Plus plan?

You may downgrade your plan from Premier to Essential via the Financio subscription centre.

Select Essentials at the Plans drop-down, and billing cycle (Monthly/Annual). Then, key in debit/credit card details and click on "Pay Now".

Then, key in debit/credit card details and check the "T&C" box and click on the "Pay Now" button.

Current pricing plans: Click Here for more information

Please feel free to speak with us at customersuccess@financio.co or alternatively, reach us via live chat on Financio.