- How do I get login details for ABSS / Financio CONNECT?
As long as you are under the Premium plan, you can log into ABSS / Financio CONNECT mobile app with the same Financio log in email ID and password.
- I’m unable to login, the error comes out “No roles found. Please refer to the FAQ for more information” what should I do?
Before you log in, kindly set up your ABSS / Financio CONNECT Mobile Role in Financio Web. Kindly go to Control Panel > Users > View > setup your ABSS / Financio CONNECT Mobile Role > Click on Save.
- I’m on a trial plan, can I login into ABSS / Financio CONNECT?
ABSS / Financio CONNECT mobile app is only for Financio Premium User.
- I’m using iPhone 11 Pro, can I install ABSS / Financio CONNECT app?
Currently, ABSS / Financio CONNECT can only be installed in the Android version. The supported Android version is from Android 5.0 to Android 10.0
- I’m using Android 4.0, can install the ABSS / Financio CONNECT app?
The supported Android version is from Android 5.1 to Android 10.0 (Latest).
- How can I provide suggestions and feedback about the ABSS / Financio CONNECT app?
You can put your suggestion and feedback on Google Playstore > Write a
review. We also welcome you to rate ABSS / Financio CONNECT app by clicking on ‘Rate this app’.
- Why I can’t create a new account (item) while at the sales/purchase screen?
ABSS / Financio CONNECT mobile app is specially designed for users to record any sales and purchases transactions in their Financio account on the go. All settings (includes creating a new product) need to be done via Financio web application to avoid any product duplication.
- When I log in, I only can view the Sales module, how to change the setting?
To change the setting, kindly go to Control Panel > Users > View > setup your ABSS / Financio CONNECT Mobile Role > Click on Save. However, this setting can only be done if you have access to the Control panel.