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Congratulations and welcome aboard to the RHB SME e-Solutions Ecosystem.

We're here to help you prepare for the upcoming RHB Reflex x Financio training and ensure you get the most out of the training.

Index

1.0 Activating your Financio Account

2.0 Getting Started
2.1 Adding/Importing Contacts [Customer/Supplier]
2.2 Importing Products/Services
2.3 Activating SST (Optional)
2.4 Activating Multi-Currency (Optional)
2.5 Updating Business Profile (Optional)

 

1.0 Activating your Financio account

You should have received an activation email containing your login information entitled "RHB welcomes you to Financio!" from support@financio.co

Example:

Don’t worry if you didn’t receive or unable to locate it because we are here to help you with these 5 easy steps.

Step 1: Visit https://rhb.financio.co/
Step 2: Click on "Forgot Password"
Step 3: Enter your Email Address: %EMAIL%
Step 4: Click on "Request"
Step 5: You will receive a 4-digit PIN with instructions via email

 

2.0 Getting Started

With your account successfully activated, we are now ready to create your contact list and products/services list. By setting this up, you'll be able to issue your invoices and record bills with ease.

We've also included additional help should your business be SST registered or deals with multiple currencies. Be sure to have all of that setup prior to the training.

 

2.1 Adding/Importing Contacts

There are two ways of adding contacts in Financio:

1. Create New Contact: Create one new contact at a time
2. Import Bulk Contacts: Allows you to bulk import your contact list via a .csv file

 

Method 1:

1. Go to Contacts found in the menu column on the left of the screen.

2.  Click on the  button found on the top right corner of the screen.

3. Fill in all necessary info (Business Info, Contact Persons, Address, Other Info):

*Asterisk indicates compulsory fields.

	Business Info Name* (Business Name) Email BRN (Business Registration Number) Phone Number Website URL GST No. Toggle 'Send eTransaction' (with eTransaction activated, an electronic copy of the quote, invoice, payment receipts and purchase order will be sent automatically via email to your customer/supplier upon approval)
	Contact Persons By adding contact persons, you'll be able to easily set a sales or purchase document 'Attention to' a specific person in the organization. Email Mobile First Name* Last Name Display Name*
	Address Street (Multi Line)* City State Postal Code* Country Toggle Primary (with Primary toggled 'on', this address will automatically be populated in sales and purchase documents upon selecting the particular vendor)
	Other Info By adding additional info, you will be able to issue sales and purchase documents quicker and more accurately. Toggle Customer or Supplier (Indicate if the contact is a customer, supplier or both) Default Currency Default Payment Terms Default Payment Method Notes (Add additional remarks to the contact for further reference)

4. Once completed, hit 

 

Method 2:

1. Download Financio's template contact form here

2. Fill up the template file based on the requirements provided:

Requirements:

1) All lines starting with hash(#) are comments and will be ignored.

2) Columns with asterisk (*) are required.

3) Columns with plus (+) are required with conditions.

4) Options / Explanations: Type: Business, People Send Email: Yes / No. Whether to email electronic copy of transaction to recipient. Is Customer: Yes / No Is Supplier: Yes / No Customer Payment Term / Supplier Payment Term : eg. Cash, Net 15, Net 30 Customer Payment Method / Supplier Payment Method : eg Cheque, Cash, Bank Transfer Default Currency: ISO Currency code, eg. MYR, USD, SGD…

3. Once completed, go to Contacts found in the menu column on the left of the screen.

4. Select Add New  and select Import... 

5. Lastly, select the template file and hit  after reviewing the details of imported contacts.

Return to index

 

2.1 Adding/Importing Products & Services

There are also two ways of adding contacts in Financio:

1. Create New Product/Service: Create one new product/service at a time
2. Import Bulk Contacts: Allows you to bulk import your products/services list via a .csv file

 

Method 1:

1. Go to Products & Services found in the menu column on the left of the screen.

2. Click on the  button found on the top right corner of the screen.

3. Fill in all necessary info:

*Asterisk indicates compulsory fields.

	Product / Service Info Code / SKU (No Name* (Name/title of products and services)
	Inventory Tracking With Inventory Tracking toggled 'On', Financio helps you with the following: Tracks the ins and outs of your stock as well as the balances available. Increase stock quantity when Bill is recorded; Decreases stock quantity when Invoices are recorded. Automatically reflects stock balances in inventory account and accounts for cost of sales on a First-in-first-out (FIFO) basis.
	I Sell Description (Allows for multi-line description of a product/service. Primarily used to include specification information) Unit Price* (For services with fluctuating prices, simply enter the most commonly used pricing. Value can be updated when issuing invoice) Tax Code Income Category* (For starters, you may select the Sales Income account)
	I Buy Description (Allows for multi-line description of a product/service. Primarily used to include specification information) Unit Price* (For services with fluctuating prices, simply enter the most commonly used pricing. Value can be updated when recording bills) Tax Code Expense Category* (Most commonly tracked under the Cost of Sales account)

 

Method 2:

1. Download Financio's template products and services form here

2. Fill up the template file based on the requirements provided:

Requirements:

1) All lines starting with hash(#) are comments and will be ignored.

2) Columns with asterisk (*) are required.

3) Columns with plus (+) are required with conditions.

4) Options / Explanations: For Sale: Yes / No. If yes, Sale Price & Income Category are required. For Purchase: Yes / No. If yes, Purchase Price & Expense Category are required. Track Inventory: Yes / No. If enabled, 'Inventory Account' is required.

3. Once completed, go to Products & Services found in the menu column on the left of the screen.

4. Select Add New  and select Import... 

5. Lastly, select the template file and hit  after reviewing the details of imported contacts.

Click Here if you'd like to to learn more about Financio's inventory tracking.

Return to index

 

2.3 Activating SST (Optional)

If you are a SST registered business, it is crucial that you've activated Financio's SST function. With the tax function enabled, you'll be able to to easily track and manage your SST filings which occurs every two months.

Here's how to activate:

1. Go to Control Panel found in the menu column on the left of the screen.

2. Next, select the Taxes panel.

3. Add a new tax by selecting the button found on the bottom right of the screen.

4. Lastly, in the popup menu, select SST in the Type* drop down option and input the Effective Date*.

With SST now enabled, you will be able to issue invoices and record bills with all items tagged to the respective tax codes to be tracked. The following are the tax codes automatically created for you:

Tax Code	Rate	Sale Tax	Purchase Tax
EPC12 Exempt Purchase - Schedule C (I & II)	0.00%	No	Yes
EPC34 Exempt Purchase - Schedule C (III & IV)	0.00%	No	Yes
EPC5 Exempt Purchase - Schedule C (v)	0.00%	No	Yes
ESC12 Exempt Sales - Schedule C (I & II)	0.00%	Yes	No
ESC34 Exempt Sales - Schedule C (III & IV)	0.00%	Yes	No
ESC5 Exempt Sales - Schedule C (v)	0.00%	Yes	No
ESSA Exempt Sales - Schedule A	0.00%	Yes	No
ESSB Exempt Sales - Schedule B	0.00%	Yes	No
EXP0 Export /Special Area/Designated Area	0.00%	Yes	No
PSV6	6.00%	No	Yes
PT10	10.00%	No	Yes
PT5	5.00%	No	Yes
ST05 Sales Tax 5%	5.00%	Yes	No
ST10 Sales Tax 10%	10.00%	Yes	No
SV06 Service Tax 6%	6.00%	Yes	No

Return to index

 

2.4 Activating Multi-Currency (Optional)

If your business deals in multiple currencies, whether when selling or purchasing, you'll need to activate Financio's multi-currency function in order to issue invoices or record bills in the necessary currencies.

Here's how you can activate the multi-currency feature:

1. Go to Control Panel found in the menu column on the left of the screen.

2. Next, select the Currencies panel.

3. Add a new currency by selecting the  button found on the bottom right of the screen.

4. Lastly, in the popup menu, select the desired Currency* to be added from the drop down menu.

5. Go ahead and repeat the steps should you have additional currencies to add.

Upon adding additional currencies, Financio will help create the respective receivables and payables account as seen in the example below.

Furthermore, Financio will help keep track of your Exchange Gain/Loss based on the difference in currency rate of invoice and payment received.

Return to index

 

2.5 Updating Business Profile (Optional)

By default, upon creation of account, your account should contain basic information such as Company Name, Business Registration Number, Phone Number and Email.

If you'd like to amend any of the info or add in your business logo, you may follow the following steps:

1. Go to Control Panel found in the menu column on the left of the screen.

2. Next, select the Business Profile panel.

3. From here, you'll be able to add/update all the following details:

• Company Name*
• Business Registration Number*
• Email
• Phone Number
• SST ID Number
• Website
• Contact Persons +
• Addresses +

Return to index

 

Congratulations! You are now all prep-ed and ready for the upcoming training.

We'll see you soon at the training where we'll guide you further on the various modules in Financio such as invoicing, and expense tracking.